Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature made available with the Virtual Private Servers and the dedicated servers involves.
Apart from having more system resources, a very good reason why you can get your own hosting server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a wide selection of software. With a shared account, you can use apps, which don't require root access and aren't installed server-side, so when you need specific software for your web sites, you can't set it up on a shared web server. This isn't so with a server of your own where you can install whatever you would like. The downside is that you may not have much experience and managing your own hosting server is more challenging that managing a shared hosting account in which the provider manages most things. That's why we offer an extra service for our server plans called Installation & Troubleshooting and you can take full advantage of it any time that you face any problems with the administration of your server.
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Installation and Troubleshooting in VPS Hosting
The upgrade is obtainable with all
virtual private server packages that we offer and you are able to add it either during the signup or anytime later using your billing Control Panel. It features sixty minutes of custom work on your web server, so our administrators could aid you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you'll not have to waste time to determine what is wrong because they can aid you in a very quick and qualified manner. Because this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective when you can't do something yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a particular task.
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Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all of our
Linux dedicated servers hosting packages and if you add it, our experienced admins will be able to help you with everything on your hosting server. Including installing any third-party software that you might want to use on the machine and troubleshooting any script which functions badly or does not run at all. Our upgrade provides 60 minutes of work and in case a specific task is not very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left within your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade can be purchased at any moment, so if you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you require support afterwards, you could add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack also, but if you need more work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the best feasible way.