Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction guarantee with all of our Linux shared web hosting packages packages, meaning every single advice question you send will be answered to in less than 60 minutes max. Our support team members have been taught to promptly remedy any situation and to give you well timed information on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our team of professionals is going to be online for you 24x7x365 to react to all of your problems and to resolve any problem you will likely have. You will be able to send us a help support ticket from your Web Hosting Control Panel or drop an email message whenever. Furthermore, on working days, you could ring us or use the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Rocket Hosting’s Control Panel delivers a substantial knowledge base that’s integrated into all sections. In each part, you will find a Help press button which will load for you a selection of step–by–step lessons on how to utilize a specific feature or carry out a selected action. Also, we have crafted training video clips that will help you get a better idea of the Control Panel’s interface.