Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section incorporated into your Web Hosting Control Panel. It features an extensive repository with frequently asked questions and exhaustive educational articles contributed by our accomplished tech support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you wish to watch how a task is completed or how a problem is addressed, rather than just reading about it, then have a look at our selection of how–to video tutorials. They address different topics and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer support service with a 1–hour support ticket response guarantee. A team of trained technical support engineers will be online for you to respond to all the queries that you could have. During non–busy hours, an answer will be offered in even less than 20 minutes.