1 hour ticket response
We are devoted to offering a fast and proper response to each customer support ticket submitted by a client. Our accomplished tech support team members will examine your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average technical support ticket response time has proven to be twenty minutes.
A Premium Client Support Service
Each member of our help desk team has lots of years of experience in the Linux shared web hosting packages world and the majority of them have been with us for at least five years. They all are eager to reply to all your requests in the most competent way possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how you can use a specific service, we have integrated a very intuitive Help Center section in your Web Hosting Control Panel. You can browse through a vast collection of web hosting account administration articles and website administration articles, have a peek at our F.A.Q. database or check our educational video tutorials.