Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our client help and support Department is online 24/7/365 to reply to each of your assistance tickets. Each ticket you send out to us is going to be taken care of within up to 60 minutes. If your situation demands help from one of our administrators, we’ll forward the ticket to the technician in charge and will notify you that the problem is being taken care of.

  • Top quality support service

  • Expert Tech Support Service

  • We offer you round the clock customer help and support by using a turbo–fast ticket system incorporated into your Control Panel. You could e–mail us all the time about any of the applications that come pre–configured on the virtual server, such as the desired OS, the server admin panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Hosting Control Panel that comes absolutely free in your virtual server, you can easily find a practical Help zone, which includes all you should know about taking care of your websites and applications. We have integrated a range of how to articles and reviews and video training that present the important site administration responsibilities in an easy–to–understand form.