Website Migration

A: The website migration service available at Rocket Hosting is completely free of charge and involves transferring all your files, databases and e–mails from your current hosting provider to your new web hosting account with us. We’ll also fine–tune all the configuration settings necessary for your web sites to be completely operational on our next–generation cloud hosting platform.Our techs are completely capable of moving just about any web site. With years of practical experience in this field, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–made web app with multiple custom libraries is as elementary as moving a simple WordPress–based weblog.

A: There are plenty of variables to take into account – the total amount of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Still, we do try to implement all website migrations within a 48–hour window. Smaller–sized websites are transferred faster – usually in under 24 hours.

A: We do not require any personal information. We’ll need, though, the login information for your old web hosting account and the name of the website that you need to transfer.

A: Customer privacy is one of our prime concerns – this is why, both our payment page and our Control Panel login page are protected with enterprise–level Secure Sockets Layer certificates. We employ security measures, which include, but are not limited to: physical, digital and managerial methods to secure the details that we assemble on the web. And we also have a detailed and rigid Privacy Policy, which specifies the types of information that we gather.

A: Your web site will work exactly like it did before with your old hosting provider. Once we are through with the migration, your site will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is working correctly, all you will need to do is modify the NS resource records pertaining to your domain. Your web site will be migrated over to us without any downtime.

A: Nah. We’ll never contact your web hosting provider about anything. They won’t be aware of the website transfer either.

A: Yeah. We support all standard Linux–driven web hosting platforms. We do not support Windows–based web hosting platforms, as we do not provide Windows web hosting services ourselves.We also don’t support proprietary site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.